Contact Us
⏰ Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Pacific Standard Time)
📧 Email:
info@fadedblvd.com
FAQ's
What is Faded Blvd?
Faded Blvd is an online smoke & lifestyle shop offering curated accessories, essentials, and limited-drop items. We focus on quality, style, and fast fulfillment.
Do you sell to minors?
No. You must be 21 years or older to purchase from Faded Blvd. By placing an order, you confirm that you meet this requirement.
Do you have a physical store?
No. Faded Blvd is online only at this time.
How do I place an order?
Simply add items to your cart, check out, and complete payment using the available payment methods listed at checkout.
What payment methods do you accept?
We currently accept:
- Cash App $FadedBlvd
Alternative payment options such as Zelle are available upon request. Please place your order first, then contact us via email or chat to confirm eligibility and arrange payment.
Do you accept returns or exchanges?
Returns and exchanges are handled on a case-by-case basis.
If you experience an issue with your order, please contact us within 48 hours of delivery at
Be sure to include:
- Your order number
- A brief description of the issue
- Clear photos, if applicable
Approved returns or exchanges will be addressed accordingly. Items must be unused and in original condition unless otherwise approved.
What if my Vape doesn't work?
If your vape arrives defective or non-functional, we will replace it.
Please contact us within 48 hours of delivery at info@fadedblvd.com
Include:
- Your order number
- A brief description of the issue
- Clear photos or a short video showing the problem
Once verified, a replacement will be sent at no additional charge. No refunds on used or defective vapes—replacement only.
How long does it take to process orders?
Orders are manually confirmed and typically processed within 24–48 hours after payment is received (excluding weekends and holidays).
How long does shipping take?
All items will ship from Los Angeles, California. Shipping times vary by location, but most orders arrive within 2–5 business days after processing.
Once shipped, you’ll receive tracking information via email.
Do you ship discreetly?
Yes. All orders are shipped in plain, unbranded packaging for privacy.
Do you ship outside the U.S.?
At this time, we only ship within the United States.
What if my package is lost or stolen?
Once a package is marked as delivered by the carrier, Faded Blvd is not responsible for lost or stolen packages. Please ensure your shipping address is accurate and secure. If a package is not marked as delivered, a replacement will be shipped at no additional charge.
How can I contact you?
You can contact us via email at info@fadedblvd.com, through the chat bot below (the fastest way to reach us), or by filling out the contact form on this page.